shipping and handling

The shipment of your purchase is our highest priority and every day we are dispatching hundreds of products to satisfied customers. However, because the majority of our warehouses are internationally based, our shipping and handling times can vary and we are therefore unable to offer next day delivery. 

Processing time: As soon as we receive your payment, we immediately dispatch your order to our suppliers for order verification, tailoring, quality check and packaging which can take 1-4 days. 

Shipping time: This refers to the time it takes our products to be shipped from our warehouses and be delivered to their destination. This typically takes 10-15 days, although actual shipping times may vary. 

Tracking: As soon as your order is shipped, you will receive a confirmation email that will contain a tracking number. This will allow you to easily locate your product directly from our website at any time by visiting (our tracking page). While the majority of our suppliers provide tracking information, it is not guaranteed in all cases